Reviews
What our clients say after the dust settles.
Most of our work comes from people who were happy the first time, or from their neighbors. Here is what homeowners across Western Massachusetts and Northern Connecticut have written about working with us.
five-star Google reviews
In their own words reviews, not marketing copy
Each review below was left by a client on Google or Facebook. We've trimmed a few for length, never for meaning, and the names are the reviewers' own.
Joe and his team recently finished overhauling our bathroom, utility room, and replacing flooring in our living room. Everyone at Interstate was very knowledgeable, the contractors were courteous and easy to work with, and the project was completed within the contracted timeline.
Our dining room project is a big success. The workmanship is beautiful and practical, and the lighting selection makes the whole cabinet area shine. This is our second experience with Interstate. Our first, a kitchen remodel 15 years ago, was just as satisfying.
My new granite counter project, start to finish, was done with every attention to detail. Joe kept the communications going and always assured me my project would continue. The granite counters and farmer's sink are beautiful.
We had our kitchen, pantry and laundry room remodeled by Interstate Custom Kitchen and Bath. The staff were all absolutely wonderful to work with. The few unforeseen issues that arose were dealt with effectively and efficiently. We plan on using them in the future for our bathroom remodel project.
We have nothing but great things to say about Joe and his dad. He is well organized, polite, knowledgeable and offers reliable advice and service. Our kitchen came out exactly as we hoped, planned for, and executed.
Interstate went beyond meeting our expectations from initial design stage to work completion. Everyone was very professional, respectful and detail oriented. We would recommend without reservation. We are so pleased with our new kitchen!
Just completed our second experience with Interstate Kitchen & Bath on our bathroom update. They did a complete update on our kitchen a few years ago. All of the guys did a great job, were very respectful, courteous, and conscientious about maintaining a clean job site. Even if you have an issue, I promise you Joe from Interstate will make it right.
They did a great job on our bathroom renovation. Lots of choices and good advice at the planning meetings. They really listened to us. Thorough preparations for the job, high-quality craftsmanship, super communication, and everything on schedule. The finished product is exactly what we wanted.
Interstate did bathroom and kitchen work for us. Joe and his crew were thorough, meticulous, professional, and pleasant. We would hire them again.
During our in-home consultation, Joe made many great suggestions to upgrade the functionality and look of our kitchen. We love our new refaced cabinets. They are very high quality, easy to clean and were beautifully installed. The work was finished within the two-week time frame we were given.
This is our third time working with Interstate Custom Kitchen. This time we had our kitchen cabinets refaced and updated. Again it was a great experience. The team is great to work with, professional and does beautiful work. Joe was knowledgeable and helpful in explaining the process and making suggestions.
Jim and his entire crew not only did a great job but in a timely manner, and during the entire process maintained a friendly professional manner. They showed respect for my home by working carefully and cleaning up after themselves, leaving me little to do but enjoy my new kitchen.
A wonderful team to work with: pleasant, prompt, creative, and accommodating. Would recommend and will use again!
Check us out anywhere you like
We don't host our own review system, and we'd rather you read the unfiltered versions. All of these are public.
- GoogleReviews and photos on our Google Business Profile.
- GuildQualityIndependent surveys of our past clients.
- HouzzProject photos and homeowner reviews.
- Better Business BureauA+ rating and Torch Award for ethics.
- FacebookRecommendations and project spotlights.
Reviews by service find your project
Every service page carries the reviews for that kind of work, alongside the process and finished projects.
Want to see the work behind the words? Browse the portfolio, or talk to our team about your own project.
Ready to be next? Come see the showroom.
Bring a few photos of your kitchen or bath and rough measurements. Thirty minutes with a designer will tell you what's possible and roughly what it costs.
Interstate design center
- Address
- 558 Chicopee St, Chicopee, MA 01013
- Phone
- (413) 532-2727
- Hours
- Monday to Saturday, 9:30am to 4pm. Call to schedule an appointment.




